Privacy policy

This website is operated by the endodontic practice trading as Endodontist Coalville. This policy sets out what information we collect when you use the site or contact the practice, why we collect it and the rights you have over it.

Information you provide

When you call or write to us you may share your name, contact details and information about your dental problem. We use it to respond, to arrange and deliver your care and to keep your own dentist informed where you ask us to. Clinical records are held in line with General Dental Council standards and NHS guidance on record retention.

Information gathered automatically

Our hosting provider keeps standard server logs — IP address, browser type, pages requested and timestamps — for security and to keep the site running. Where analytics are enabled they collect aggregated, non-identifying data only. The site does not use advertising cookies.

Legal basis

We process information to take steps at your request before and during your care, to meet legal and professional obligations and, for the running of the website, on the basis of our legitimate interest in providing a secure service.

Who we share it with

Only those involved in your care — your referring dentist, a laboratory where relevant and, if you ask, an insurer — together with our IT and hosting providers under confidentiality agreements. We never sell personal information.

Your rights

You may request a copy of the information we hold about you, ask for it to be corrected and, in some circumstances, ask for it to be erased or its use restricted. The practice can be reached via the details on the contact page. You may also complain to the Information Commissioner’s Office (ico.org.uk).

Updates

This policy may change from time to time; the date of the most recent change is shown at the top of the page.